Quality Improvement Manager
Overview
The Quality Improvement Manager - DDS Services provides leadership to ensure services of the highest quality are delivered by Programs that support individuals with developmental disabilities. The Quality Improvement Manager works in collaboration with other Quality Improvement and Program Staff to ensure compliance with all funding, regulatory, and licensing requirements and leads the Organization through the Licensing/Accreditation process.
ResponsibilitiesWork directly with programs and people served to develop and implement all aspects of the Individual Service Planning process incorporating diagnosis, planning, intervention and outcome processes.Analyze risk factors faced by people served; make recommendations to preserve the health, safety, rights and assurances of people served.Ensure compliance with all funding, licensing and regulatory requirements; provide training as needed.Coordinate licensing/accreditation processes and act as a liaison between the Agency and evaluating organization.Ensure compliance with HIPAA requirements and act as Privacy Officer for people served.In collaboration with Registered Nurse, assume overall responsibility for all DDS MAP policies, procedures and activities including MAP reviews/audits, registration, maintenance, and Medication Occurrence Reporting/data analysis on an annual or as needed basis.Facilitate the implementation of needed corrective action plans upon completion of MAP and Licensing reviews.Participate in the oversight of the DDS Human Rights process and facilitate the agency's DDS Human Rights Committee, trainings, and other activities.Responsible for the management and investigation of Human Rights complaints including conducting fact-finding investigations or Administrative Reviews; develop and monitor compliance with corrective action plans.Work collaboratively with the Agency Quality Improvement Director and other Quality Improvement Manager(s) to ensure services of the highest quality for people served.Collaborate with the Health and Safety team to support the work and activities of the Health and Safety committee.Act as a liaison between programs and guardians; facilitate communication and completion of paperwork for hearings and renewals related to guardianship.Attend, participate in or facilitate meetings/trainings both internal and external to Alternatives as assigned.Participate in supervision, team and other assigned meetings.Assist Program Developers and Coordinators in the development and maintenance of quality growth oriented program structures, activities and opportunities.Ensure all aspects of the safeguard process are incorporated into programs.Provide direct support to facilitate and monitor the Quality Improvement process.Collaborate with Staff Development to design and deliver staff training based upon identified training needs.Oversee the review and revisions of all program policies and procedures.Perform other related duties as assigned by the Director of Individualized Services.Qualifications
Masters degree in social service field preferred. Five years professional experience working with individuals with disabilities, including administrative and/or program management duties. Bachelor's degree plus two additional year's experience may be considered in lieu of the above requirements.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
The Quality Improvement Manager - DDS Services provides leadership to ensure services of the highest quality are delivered by Programs that support individuals with developmental disabilities. The Quality Improvement Manager works in collaboration with other Quality Improvement and Program Staff to ensure compliance with all funding, regulatory, and licensing requirements and leads the Organization through the Licensing/Accreditation process.
ResponsibilitiesWork directly with programs and people served to develop and implement all aspects of the Individual Service Planning process incorporating diagnosis, planning, intervention and outcome processes.Analyze risk factors faced by people served; make recommendations to preserve the health, safety, rights and assurances of people served.Ensure compliance with all funding, licensing and regulatory requirements; provide training as needed.Coordinate licensing/accreditation processes and act as a liaison between the Agency and evaluating organization.Ensure compliance with HIPAA requirements and act as Privacy Officer for people served.In collaboration with Registered Nurse, assume overall responsibility for all DDS MAP policies, procedures and activities including MAP reviews/audits, registration, maintenance, and Medication Occurrence Reporting/data analysis on an annual or as needed basis.Facilitate the implementation of needed corrective action plans upon completion of MAP and Licensing reviews.Participate in the oversight of the DDS Human Rights process and facilitate the agency's DDS Human Rights Committee, trainings, and other activities.Responsible for the management and investigation of Human Rights complaints including conducting fact-finding investigations or Administrative Reviews; develop and monitor compliance with corrective action plans.Work collaboratively with the Agency Quality Improvement Director and other Quality Improvement Manager(s) to ensure services of the highest quality for people served.Collaborate with the Health and Safety team to support the work and activities of the Health and Safety committee.Act as a liaison between programs and guardians; facilitate communication and completion of paperwork for hearings and renewals related to guardianship.Attend, participate in or facilitate meetings/trainings both internal and external to Alternatives as assigned.Participate in supervision, team and other assigned meetings.Assist Program Developers and Coordinators in the development and maintenance of quality growth oriented program structures, activities and opportunities.Ensure all aspects of the safeguard process are incorporated into programs.Provide direct support to facilitate and monitor the Quality Improvement process.Collaborate with Staff Development to design and deliver staff training based upon identified training needs.Oversee the review and revisions of all program policies and procedures.Perform other related duties as assigned by the Director of Individualized Services.Qualifications
Masters degree in social service field preferred. Five years professional experience working with individuals with disabilities, including administrative and/or program management duties. Bachelor's degree plus two additional year's experience may be considered in lieu of the above requirements.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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